Returns Policy & Restocking Fees
All returns must be submitted for approval within 30 days of when the invoice is dated.
All sales are final on electrical components and refurbished items, no exceptions. Please be absolutely sure of your selection before purchasing these types of products.
All returned orders and refused shipments, both international and domestic, are subject to a 25% restocking fee and shipping charges.
- Submit a product return request. Written approval from Mytee is required for all returns.
- Use a shipping provider that can provide a tracking number.
- Use an adequate amount of shipping insulation. Mytee is not responsible for equipment that is lost or damaged during shipping transit.