Product Returns

Returns Policy & Restocking Fees

All returns must be submitted for approval within 30 days of when the invoice is dated.

No returns will be accepted without an approved Return Material Authorization (RMA #).

All sales are final on electrical components and refurbished items, no exceptions. Please be absolutely sure of your selection before purchasing these types of products.

All returned orders and refused shipments, both international and domestic, are subject to a 25% restocking fee and shipping charges.

Important Instructions:

  1. Submit a product return request. Written approval from Mytee is required for all returns.
  2. Use a shipping provider that can provide a tracking number.
  3. Use an adequate amount of shipping insulation. Mytee is not responsible for equipment that is lost or damaged during shipping transit.
Click here to proceed with the product return request.